At Seeley International we continue to adapt to a rapidly changing environment to best protect our staff and customers while still maintaining a ‘business as usual’ approach.
Our response plans are based on the ongoing guidance and most up-to-date advice of health authorities and Government departments.
Whilst there are border restrictions in place that prevent non-essential travel between parts of the country, we continue to see logistics freely moving between our SA and NSW manufacturing facilities.
Our manufacturing capability has experienced minimal disruption, and our production activity continues to steadily produce our range of award-winning heating and cooling solutions for residential and commercial customers.
We have been working hard behind the scenes with our national sales and service network to put the safest protocols in place that align with advice from health authorities. To continue providing service to homeowners (including service or warranty work, site inspections and installations) and to ensure a safe environment we have set out the following measures when visiting your home.
When booking in the service call, you may be asked these two simple questions.
Q 1. Are you or anyone in the house unwell, or in self isolation due to Coronavirus (COVID-19)?
Q 2. Have you or anyone in the house returned from overseas travel in the past 14 days?
If your answer is “no” – the call will be booked as normal.
If your answer is “yes” – you will need to make mutual arrangements for a service visit with the service provider at a suitable date.