Warranty/Maintenance Information

Warranty applicable by technology type:

  • Evaporative Air Conditioning range– Breezair, Braemar : 7 year Comprehensive Warranty*, 10 year cover on all structural components, plus a hefty 25 year cover against corrosion, on its Permatuf® cabinets. Coolair : 5 year Comprehensive Warranty**, 10 year cover on all structural components, plus a hefty 25 year cover against corrosion, on its Permatuf ® cabinets.
  • Ducted Air Conditioning / Reverse Cycle range– 5 year Comprehensive Warranty
  • Split System Air Conditioning range– 5 year Comprehensive Warranty
  • Ducted Gas Heating range– 7 year Comprehensive Warranty* plus a 10 year heat exchanger and burner warranty.
  • Wall Furnaces and Gas Space heaters range– 2 year Comprehensive Warranty plus a 10 year heat exchanger and burner Pro-Rata warranty.
  • VRF multi air conditioning:
    o Single phase systems – 5 year comprehensive warranty
    o Three phase systems – 2 year comprehensive warranty

Heating and cooling units are to be operated, maintained and serviced as per Owner’s Manual for the product.

Compliance with warranty Terms and Conditions in the Owner’s Manual and any extended warranty documents from the appointed Dealer is required.

*The Breezair, Braemar 7 year comprehensive warranty is available exclusively (i.e. only) if the product is first purchased from Seeley International, by Seeley International participating dealers and not through distributors/wholesalers or trade installers. If it is not, then the warranty period, when the product is used for personal, residential household purposes, is 5 years. In commercial applications (when the product is used for keeping people warm), the warranty period is 5 years, and it is 1 year for non-domestic heating applications. The warranty has terms and conditions, including the requirement for regular servicing of the product in accordance with the owner’s manual. In the fourth year the service must be performed by Seeley International or its appointed nominee.

Seeley International Evaporative Air conditioning seven year product warranty* terms and conditions.

Conditions:

Each product must have a general maintenance service performed by Seeley International (or its nominated appointee), within the fourth year from its  date of purchase. This service will be charged for by Seeley International (or its nominated appointee).

The maintenance requirements set out in the Owner’s Manual must be complied with.

At the time of purchase, the supplying dealer must be a current Seeley International dealer. A list of current dealers can be found on the Seeley International website.

In addition to meeting the conditions set out in this certificate, it is essential to comply with all of the terms and conditions of the warranty, for the particular product purchased. If the product purchased is a ducted evaporative cooler or a ducted gas heater, then if all of these requirements are met, the warranty period when the goods are used for personal, residential household purposes, will be seven (7) years from the date of purchase.

Below outlines the service requirements in year 2 & 4 to obtain your Breezair or Braemar Evaporative air conditioner 7 year warranty:

Breezair Braemar 7 year warranty steps

7 year Comprehensive Warranty*, 10 year cover on all structural components, plus a hefty 25 year cover against corrosion, on its Permatuf ® cabinets.

 

Within the first 6 months of purchasing your product, please register the product warranty by going to www.seeleyinternational.com, click on ‘Get Support’, then click on ‘Register a Warranty’. Warranty Registration must be completed online and cannot be registered by post.

In the fourth year, it will be necessary to apply to Seeley International to have a general maintenance service, performed, and charged for by Seeley International, on the product.
To arrange the mandatory service, please either:
Go to www.seeleyinternational.com, click on ‘Get Support’, then click on Book a service request’ and complete the form or else Call 1300 650 644 to make your booking.

Your 7 year warranty certificate MUST be retained, together with the receipted service invoice, and kept in a safe place, so that they can be produced later should a claim under the warranty be made. (Please note that this is in addition to other documents which need to be retained – refer to your warranty card for further details.)

Below outlines the service requirements in year 2 & 4 to obtain your Coolair Evaporative air conditioner 5 year warranty:

Coolair Warranty maintenance steps

5 year Warranty, 10 year cover on all structural components, plus a hefty 25 year cover against corrosion, on its Permatuf ® cabinets.

**Coolair  5 Year only warranty applies to products purchased from October 1st 2020.

Coronavirus (COVID-19) Business updateLearn More
+ +